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Your search for keyword: Help Desk And Call Management Systems returned 442 results.
 
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Disaster Recovery | Virtualization | Backup Systems and Services | Storage Management | Data Replication and Mirroring | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Remote Access Technologies | Data Security | Disk-based Backup & Storage/ RAID | Unified Communications / Voice & Data Convergence

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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact

December 03, 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry

February 26, 2009 - (Free Research) City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Achieving Rapid Data Recovery for IBM AIX Environments: An Executive Overview of EchoStream for AIX by Vision Solutions

May 2008 - (Free Research) This podcast looks closely at a unique data recovery solution for IBM AIX Environments called EchoStream for AIX.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

East Carolina University registers cost savings with EMC information infrastructure – IT consolidation postpones costly data center expansion by EMC Corporation

December 2009 - (Free Research) As 27,000 students and 7,000 faculty and administrators expanded their use of e-mail, online research, distance learing, and other online functions, ECU’s information storage had doubled annually for three years in a row. ECU engaged EMC® Global Services to help them virtualize, consolidate, and upgrade its information infrastructure.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Fundamentals of a Well-Built SAN by Hewlett-Packard Company

August 2009 - (Free Research) The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Key Questions for Assessing Backup and Recovery Solutions by i365, A Seagate Company

February 2010 - (Free Research) When you lose data, the only thing that really counts is your ability to restore your systems and data in a timely manner. What level of confidence do you have in your current solution?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Remote Backup For SMBs by 3X Systems

December 2009 - (Free Research) In this presentation transcript, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Remote Backup for SMBs by 3X Systems

October 2009 - (Free Research) In this videocast, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Say Yes to Virtualization: Server Virtualization Helps Businesses Achieve Considerable Reductions in Total Cost of Ownership (TCO) by CDW Corporation

September 2009 - (Free Research) Virtualized servers are yielding dramatic cost savings through consolidation of physical resources, reductions in power and cooling requirements, and slashed operational expenses. It’s delivering a magnitude of benefits that many businesses find virtually amazing. Read this whitepaper to learn more about the benefits of server virtualization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Dell EqualLogic Auto-Snapshot Manager/VMware Edition Helps Protect Virtual Environments by Dell, Inc.

December 2008 - (Free Research) Dell™ EqualLogic™ Auto-Snapshot Manager/VMware Edition enables administrators to quickly and easily create hypervisor-aware snapshots of VMs--helping simplify data management, and increase application performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Asset Recovery Services by Dell, Inc. and Intel

October 2009 - (Free Research) To protect your company's assets and reputation, Dell's Asset Recovery Services help ensure that sensitive information does not fall into the wrong hands while also promoting environmental stewardship through our efforts to achieve zero-landfill and zero-export policies.
(DATA SHEET) VIEW ABSTRACT | GO TO

Oracle Business Brief: Business Continuity - Are You Always Open for Business? by Oracle Corporation

November 2008 - (Free Research) Business continuity with low administration and maintenance costs. Can you make it happen? This Oracle business brief explains how mid-sized can improve performance by creating an IT infrastructure that makes working faster, easier and more effective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GFI MAX Remote Monitoring and Management Solution - Free 30 day Trial! by GFI Software Ltd.

November 2009 - (Free Research) Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Simple, Affordable Disaster Recovery Automation in the Virtualized IT Datacenter by Dell, Inc.

May 2009 - (Free Research) In this session, we will review the latest advancements in protecting against disaster in virtual environments and highlight real-world customer experiences.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Protection for Virtual Server Environments by Datalink and NetApp

October 2008 - (Free Research) Today's data centers are in the midst of a revolution originating from the move to virtual server architectures powered by solutions such as VMware. Based on Datalink's experience protecting enterprise data centers, this white paper provides practical advice and considerations surrounding backup and recovery of virtual server infrastructures.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage the Downturn - Prepare for the Upturn: How to Equip Manufacturers to Succeed in an Economic Recovery by Atos Origin

January 2010 - (Free Research) The objective of this paper is to help your business focus on the areas that will enable you to succeed in the downturn and prosper in the years ahead by helping you to reduce costs across your entire business and deliver real improvements in efficiency, growth, and sustainability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recovery Manager for Active Directory by ScriptLogic Corporation

April 2009 - (Free Research) Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Technical Whitepaper: File Classification Infrastructure by Microsoft Corporation India Pvt Ltd

May 2009 - (Free Research) Windows Server® 2008 R2 File Classification Infrastructure (FCI), a built-in solution for file classification, enables manual processes to be automated with predefined policies based on the data's business value. Read this paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualize at the Speed of Your Business - The Dell Guide to Virtualization by Dell, Inc. and Intel

December 2008 - (Free Research) Virtualization is changing everything, from how you manage resources to the way you support your business, it addresses many of today's IT challenges - cost, responsiveness, availability, disaster recovery - and is a key element for achieving a more automated, agile infrustructure. Dell helps you virtualize at the speed of <i>your</i> business...
(BROCHURE) VIEW ABSTRACT | GO TO

Podcast: Supercharging Exchange with Solid State—without Breaking the Bank by Fusion-IO

November 2009 - (Free Research) In this podcast, see how a revolutionary solid-state storage technology is supercharging Microsoft Exchange, helping users get more performance and reliability for less. It helps Exchange users get the most out of every dollar by making it possible to support more mailboxes per mailstore, increase access times and decrease backup and recovery times
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Supercharging Exchange with Solid State—without Breaking the Bank by Fusion-IO

November 2009 - (Free Research) In this webcast, see how a revolutionary solid-state storage technology is supercharging Microsoft Exchange, helping users get more performance and reliability for less. It helps Exchange users get the most out of every dollar by making it possible to support more mailboxes per mailstore, increase access times and decrease backup/recovery times.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation

September 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Virtual Data Center E-Zine - Volume 19: Meeting the Challenges of Virtual System Management by SearchDataCenter

February 2010 - (Free Research) Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do a lot of investigative work. Software management tools can help, but well developed business processes are also important. Learn some tips and tricks to make managing virtual environments a little bit easier.
(EZINE) VIEW ABSTRACT | GO TO

Symantec Backup Exec 2010 Resource Center by Symantec Corporation

February 2010 - (Free Research) In this Resource Center chose from a variety of assets to help you manage costs and simplify your backup needs.
(RESOURCE CENTER) GO TO

Storage Efficiency Solutions from NetApp and Applied Computer Solutions by Applied Computer Solutions

February 2010 - (Free Research) This paper is a guide to help you understand how NetApp solutions from Applied Computer Solutions (ACS) can enable maximum storage efficiency that will allow you to store all your data and accommodate rapid data growth without straining your people or your budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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