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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact December 03, 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Virtualization Performance with VMware VStorage by Dell, Inc. June 24, 2009 - (Free Research) VMware® vSphere™ is the industry's first private cloud operating system that provides a comprehensive framework from which Dell can help deliver enhanced virtualization capabilities to clients. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Efficiency Solutions from NetApp and Applied Computer Solutions by Applied Computer Solutions February 04, 2010 - (Free Research) This paper is a guide to help you understand how NetApp solutions from Applied Computer Solutions (ACS) can enable maximum storage efficiency that will allow you to store all your data and accommodate rapid data growth without straining your people or your budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get More Virtual: Protecting Microsoft Applications with Dell and VMware vSphere 4 by Dell, Inc. October 20, 2009 - (Free Research) Watch this webcast to learn how to ensure application security and availability in your VMware environment. Discover how to provide quick recovery of applications and how to use automation for server application protection. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Support Services: Driving IT and Business Efficiency by Hewlett-Packard Company October 14, 2009 - (Free Research) In this paper Matt Healey, research manager of IDC's Software and Hardware Support Services program, shares his thoughts on the economy, its prospects for recovery, and how it relates to support services and driving IT and business efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Backups in Your VMware Environment by EMC Corporation December 17, 2009 - (Free Research) EMC and its partners have the technologies, solutions, and expertise to help customers accelerate the backup of their VMware® servers, improve the performance of their production environments, and improve protection for critical VMware application environments. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Delivering ROI with Enterprise Social Computing by NewsGator Technologies April 01, 2009 - (Free Research) This paper will demonstrate how social computing solutions can help improve three core areas of your business: 1)Reducing expenditures 2)Leveraging current investments 3)Improving operating efficiency (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Data Protector Notebook Extension by Hewlett-Packard Company February 05, 2010 - (Free Research) HP Data Protector software Notebook Extension is a new solution that extends formal backup policies to notebook and desktop PCs. The solution provides continuous and automated protection of information stored locally – even when working off-line. Benefits include reduced risk of information loss, lower operational cost and improved productivity. (DATA SHEET) VIEW ABSTRACT | GO TO

Manage the Downturn - Prepare for the Upturn: How to Equip Manufacturers to Succeed in an Economic Recovery by Atos Origin January 15, 2010 - (Free Research) The objective of this paper is to help your business focus on the areas that will enable you to succeed in the downturn and prosper in the years ahead by helping you to reduce costs across your entire business and deliver real improvements in efficiency, growth, and sustainability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Improve Your Back Up - Getting the Most out of Data Deduplication by PC Connection in partnership with EMC September 25, 2009 - (Free Research) Now more than ever, organizations are looking at re-architecting their backup strategy and are learning that deduplication is necessary to consider in 'next generation' backup architecture. This podcast explores some deduplication tips and advice on how to streamline your storage costs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Improve Your Back Up - Getting the Most out of Data Deduplication by PC Connection in partnership with EMC September 25, 2009 - (Free Research) Now more than ever, organizations are looking at re-architecting their backup strategy and are learning that deduplication is necessary to consider in ‘next generation’ backup architecture. This webcast explores some deduplication tips and advice on how to streamline your storage costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

EMC and VMware: Redefining Backup with Deduplication by EMC Corporation December 03, 2009 - (Free Research) Learn how to create the most efficient backup and recovery strategy for your virtualization environment with EMC Avamar and EMC NetWorker. By virtualizing, centrally managing, and protecting your information, EMC and VMware solutions streamline management, improve service levels and availability, and lower hardware and operational costs. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

IT Savings Made Simple: Rethink Your User Desktops by Citrix October 06, 2009 - (Free Research) Desktop virtualization—the replacement of physical desktops with virtualized versions hosted and delivered from the datacenter—not only allows you to equip your users more efficiently and cost-effectively; it enables a broad range of strategies for reducing cost, improving service and providing more agile support to the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing an Effective Corporate Mobile Policy by BlackBerry June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Economist Intelligence Unit: A New Mandate for IT by SAP America, Inc. April 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual server backup FAQ by Zenith Infotech November 2009 - (Free Research) In this Podcast, backup expert, Mark Bowker, addresses how this technology helps leverage your storage, network, and computing resources. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Optimizing Dynamic Workloads with Hitachi Midrange Storage by Hitachi Data Systems October 2008 - (Free Research) This paper examines the complexity and management challenges presented by the current storage landscape, the explosive growth of data storage requirements and what it all means to businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC and VMware: Redefining Backup with Deduplication by EMC Corporation December 2009 - (Free Research) Learn how to create the most efficient backup and recovery strategy for your virtualization environment with EMC Avamar and EMC NetWorker. (VIDEO) VIEW ABSTRACT | GO TO

The New Generation of De-duplication Technology Offers Clustered Architecture and Linear Performance Aggregation by FalconStor Software February 2009 - (Free Research) This white paper explains how VTL with SIR reduces storage and replication bandwidth requirements with unique features such as clustered architecture and linear performance aggregation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DataCore Software: IDC on Removing Storage-Related Barriers to Virtualization by DataCore Software Corporation July 2009 - (Free Research) Virtualization is among the technologies that have become increasingly attractive in the current economic climate, with good reason. Organizations are implementing virtualization solutions to obtain several functional benefits. But achieving these can be challenging. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Server Virtualization Solution Using VMware at Lakeview Medical Center by CDW Corporation September 2009 - (Free Research) Lakeview Medical Center needed to optimize their IT environment to combat data center infrastructure challenges. CDW helped them put VMware to work consolidating their servers and providing a more efficient environment. Read this quick case study to learn how they reduced backup times, improved response times, and reduced cost of ownership. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eBook: Energy Efficient IT-Chapter 3: Principles of Data Center Infrastructure Efficiency by APC by Schneider Electric February 2010 - (Free Research) Chillers, air handlers, power distribution, backup power - all of the mechanical processes that keep servers running smoothly account for more than half of an IT energy bill. But this is changing. Energy-efficiency best practices and equipment designs are available to help enterprises reduce their data center energy usage. (EBOOK) VIEW ABSTRACT | GO TO

Datalink Efficiency Central - Efficiency Library by Datalink Corporation August 2009 - (Free Research) Datalink is committed to helping you build, maintain, and grow highly efficient data centers - Efficiency Central. Learn about the most efficient information technologies, how they're best applied, and what our customers have experienced. (INFORMATION CENTER) VIEW ABSTRACT | GO TO

Say Yes to Virtualization: Server Virtualization Helps Businesses Achieve Considerable Reductions in Total Cost of Ownership (TCO) by CDW Corporation September 2009 - (Free Research) Virtualized servers are yielding dramatic cost savings through consolidation of physical resources, reductions in power and cooling requirements, and slashed operational expenses. It’s delivering a magnitude of benefits that many businesses find virtually amazing. Read this whitepaper to learn more about the benefits of server virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi Storage Cluster for Microsoft Hyper-V: Cost effective site recovery for medium to large enterprises by Hitachi Data Systems July 2009 - (Free Research) This webcast discusses the immediate and long-term operational and capital benefits of implementing site-wide disaster recovery leveraging Hitachi Storage Cluster for Microsoft Hyper-V in Microsoft application environments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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